Vertical Wave - Viewpoint Training Videos

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Please see below for quick training videos for your Vertical Wave Viewpoint Software!

Installation and Log In:

How to Install Viewpoint Software on Windows PC:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-install-VP-On-Windows-PC.mp4"][/video]

How to Log In to Viewpoint:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-log-into-VP.mp4"][/video]

Voicemail Features:

How to retrieve and listen to voicemail messages:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Retrieve-and-listen-to-VM-Messages.mp4"][/video]

How to access other voicemail mailboxes:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Access-Voicemails-from-Other-Mailboxes.mp4"][/video]

How to forward voicemail messages to another user:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Forward-voicemails-to-another-user.mp4"][/video]

Call Monitor and Call Handling Features:

How to answer and disconnect calls:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Answer-and-Disconnect-calls-in-VP.mp4"][/video]

How to make a call:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-make-a-call-in-VP.mp4"][/video]

How to place a call on hold:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Put-a-call-on-hold.mp4"][/video]

How to Park a call:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-Park-a-Call.mp4"][/video]

How to Transfer a call:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-Transfer-Call.mp4"][/video]

How to complete a Conference a call:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Conference-Call-in-VP.mp4"][/video]

How to make notes while on a call:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Making-notes-while-on-call.mp4"][/video]

How to manage calls using personal statuses:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Manage-calls-using-personal-status.mp4"][/video]

How to forward an extension to another extension:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Forward-extension-to-another-extension.mp4"][/video]

How to change personal status:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Change-personal-status-in-VP.mp4"][/video]

How to Instant Message another user:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/IM-Another-VP-User.mp4"][/video]

How to remotely log into Call Monitor:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Remotely-Log-into-Call-Monitor.mp4"][/video]

Contacts Features:

How to add Personal contacts to Viewpoint:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-add-personal-contacts-to-Viewpoint.mp4"][/video]

How to add Public contacts to Viewpoint:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-add-public-contacts-to-VP.mp4"][/video]

How to record the name of a contact:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Record-the-name-of-contact.mp4"][/video]

How to create call rules for a contact:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Create-call-rules-in-VP.mp4"][/video]

Call Log Features:

How to view your call log history:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/View-Call-Log-History.mp4"][/video]

Configuration and Greeting Features:

How to create a personal greeting:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Create-a-personal-greeting.mp4"][/video]

How to create a routing list:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-create-a-routing-list.mp4"][/video]

How to create a personal group list:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Create-a-personal-group-list-in-VP.mp4"][/video]

How to create a public group list:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/Create-public-group-routing-list.mp4"][/video]

Reporting Features:

How to find call center reports:

[video width="1280" height="720" mp4="http://tele-datasolutions.com/wp-content/uploads/2015/06/How-to-find-call-center-reports.mp4"][/video]