Whether you’re facing a technical issue or just have a quick question, we’re here to make sure your communication tools work seamlessly. Use the form below to request assistance or open a support ticket—it’s fast, easy, and designed with you in mind.
1. Immediate Confirmation – Once your request is submitted, you’ll receive a confirmation email within the hour so you know it’s been received and routed correctly.
2. Priority Routing – Our support team reviews every inquiry promptly and ensures it’s assigned to the right specialist based on the nature of your issue.
3. Responsive Follow-Up – A team member will reach out with updates or next steps as soon as possible—usually within one business day. We’re committed to resolving your issue quickly and clearly.
Get Support Now.
The contact form above is directly connected to our ticketing system. You'll receive an email acknowledgement that your ticket has been created. Our support team typically responds in 1-2 hours during normal business hours (Monday through Friday 8 AM to 5 PM).
You can report technical problems, ask about billing, request user training, or get help with features like voicemail, call routing, or app setup.
The more detail the better! Typically our triage team will ask some qualifying questions in their first response if the issue is unclear. It's always helpful to provide call examples if you're experiencing issues with audio quality, calls routing incorrectly, or anything relating to calling itself.
Once you submit your ticket, you’ll receive a confirmation email with a tick number. If you haven't heard from our team in 1-2 hours, please give us a call for an update at 908-851-0444 for a status update.