Get the Support You Need, When You Need It

Whether you’re facing a technical issue or just have a quick question, we’re here to make sure your communication tools work seamlessly. Use the form below to request assistance or open a support ticket—it’s fast, easy, and designed with you in mind.

How long will it take to get a response?

The contact form above is directly connected to our ticketing system. You'll receive an email acknowledgement that your ticket has been created. Our support team typically responds in 1-2 hours during normal business hours (Monday through Friday 8 AM to 5 PM).

What kind of issues can I submit?

You can report technical problems, ask about billing, request user training, or get help with features like voicemail, call routing, or app setup.

Do I need to include anything specific in my ticket?

The more detail the better! Typically our triage team will ask some qualifying questions in their first response if the issue is unclear. It's always helpful to provide call examples if you're experiencing issues with audio quality, calls routing incorrectly, or anything relating to calling itself.

How can I track my ticket once it’s submitted?

Once you submit your ticket, you’ll receive a confirmation email with a tick number. If you haven't heard from our team in 1-2 hours, please give us a call for an update at 908-851-0444 for a status update.

Get the Support You Need, When You Need It

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