When customers call, they expect someone to be there, but most businesses can’t be everywhere at once. That’s where missed calls turn into missed opportunities.
A 24/7 virtual call assistant that answers, routes, and assists callers with natural, human-like conversation. Always available. Always professional.
When customers call, they expect someone to be there, but most businesses can’t be everywhere at once. That’s where missed calls turn into missed opportunities.
Customers expect quick answers, even after hours. Missed calls often mean missed revenue.
Teams waste time on repetitive questions instead of focusing on customers who need real help.
Different staff, different answers. Without consistency, the customer experience suffers.
The TeleCloud AI Receptionist is a virtual employee that never takes a break, helping your team deliver faster, more consistent service every time.
Talk to an Expert Learn MoreEvery call is answered instantly, day or night, with friendly, natural conversation that fits your brand’s tone.
Routine calls, FAQs & scheduling are handled automatically, so your staff can focus on higher-value work and customer care.
Start with after-hours coverage, then expand to overflow or appointment handling when ready.
No hold times, no voicemail black holes, just quick, accurate help.
AI ensures calls never go unanswered, reducing customer frustration and improving satisfaction.
It’s simple, seamless, and designed to feel human from the first “hello.”
The AI Receptionist greets the caller in your company’s voice.
Uses natural conversation to determine intent, like scheduling, billing, or support.
Provides answers, books appointments, or transfers to a live agent when needed.
Sends SMS confirmations or notes to your team for smooth handoffs.
Adopting AI doesn’t have to be all or nothing. The Crawl–Walk–Run approach lets you introduce the AI Receptionist gradually, building comfort and results over time.
Begin by using AI for FAQs, after-hours, or overflow calls. Capture missed opportunities and measure how customers respond.
Expand to handle routine daytime calls, things like scheduling and directions to ease your team’s workload.
Integrate deeper. Customize tone, add CRM or scheduling connections, and refine responses for a truly branded experience.
We know we’re not the perfect fit for every business, and that’s okay. Our goal is to help you find the right solution, whether it’s with us or not.
You struggle with missed after-hours calls or voicemail overflow
You have high call volume and limited staff
You want to improve response times without adding headcount
You require critical conversations (e.g., crisis response)
You aren’t ready to review and customize your call scripts
You prefer 100% live coverage at all times, regardless of cost
- David Marinac, ABC Packaging Direct
- Kimberly Silva, Premier Health Associates
- James Jann, ARC Group USA
- Stacia Lupinacci, Green Ridge Wealth Planning
Modernize your phone system with expert guidance at every step.
20 Minute Call
We'll listen, learn about your business, and see if we're the right fit.
60 Minute Call
We'll guide you through our process to uncover your goals, challenges, and timeline.
30-60 Minute Call
We'll recommend and explain our solution that solves your problems and hits your outcomes.
30 Minute Call
We'll prepare you and our team to work together!
No. It’s designed to support your team by handling routine calls, not replace them. Your employees focus on the high-value work and escalated calls that need a human touch.
Not at all. You can start small, like replacing after-hours voicemail and expand as you go. TeleCloud handles the configuration, training, and testing. See our Crawl-Walk-Run approach guide.
Yes. The AI is trained to sound like your business, using scripts and responses customized to your brand’s personality and language.
The AI Receptionist knows when to transfer. It will seamlessly connect customers to the right group or extension when necessary, ensuring no caller feels ignored.
Absolutely. All interactions are recorded and processed securely, following TeleCloud’s privacy and compliance standards.
The TeleCloud AI Receptionist helps you stay responsive 24/7, reduce stress for your team, and deliver consistent, professional service on every call.