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Consolidate Communication With

Microsoft Teams Integration

Maximize Microsoft Teams with TeleCloud’s Direct Routing Integration—make calls, manage flows, and streamline communication, all within the Teams app you already use.

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Supercharge Every Customer Interaction Inside Microsoft Teams

Your team already lives in Microsoft Teams—so why force them to switch tabs just to make a call? TeleCloud brings enterprise-grade voice and customer insights right into Teams, making it easier to connect, serve, and win in every interaction.

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Streamlined Calling

Support customer calling with just a couple of clicks.
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Better Visibility

Sync customer account data between platforms in real-time.
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Easy Integrations

Enhance productivity by integrating with CRMs and more.

Boost Productivity and Turn Teams Into a True Communications Hub

TeleCloud’s Microsoft Teams integration boosts how your team connects— faster responses, deeper insights, and better results, all without leaving Teams.

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Click-to-Dial Voice Calling

Make and receive calls instantly from your Teams app with click-to-dial functionality. Fewer clicks, faster outreach, better experiences.

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Actionable Call Reporting

Unlock advanced insights into every interaction. From call duration to missed opportunities, get the data your team needs to improve performance and customer satisfaction.

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Smart Workflow Automation

Simplify day-to-day tasks with automated workflows that integrate with your CRM, helpdesk, or scheduling tools—so your team spends less time on busywork and more time delivering value.

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True Mobility, Built for Modern Teams

Take calls from anywhere using the Microsoft Teams mobile or desktop app. Whether at home, on the go, or across offices, your team stays connected and in control.

What Our Clients are Saying

"These solutions can be very intimidating. This entire organization is dedicated to making this process simple, easy to understand, and best of all... Our Phones Work Seamlessly!!"

- David Marinac, ABC Packaging Direct

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"Customer service at this company is wonderful! Every time I need something they are courteous and so very helpful! Especially Matt and Daniel. They both have a lot of patience and work hard to resolve issues quickly while keeping me updated the whole time!"

- Kimberly Silva, Premier Health Associates

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"Great Company... Beginning with the sales process through project completion they were courteous, professional and focused on providing a robust solution..."

- James Jann, ARC Group USA

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"TeleCloud truly goes above and beyond for their clients. I have worked closely with Vin and his team on various projects and have seen first hand how much thought and care goes into every project we have completed. Just great people to work with, great company all around."

- Stacia Lupinacci, Green Ridge Wealth Planning

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How We Make It Easy to Get Started

Modernize your phone system with expert guidance at every step.

 

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Step 1: Let's Talk

20 Minute Call

We'll listen, learn about your business, and see if we're the right fit.
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Step 2: Discovery

60 Minute Call
We'll guide you through our process to uncover your goals, challenges, and timeline.
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Step 3: Alignment

30-60 Minute Call
We'll recommend and explain our solution that solves your problems and hits your outcomes.
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Step 4: Launch!

30 Minute Call
We'll prepare you and our team to work together!
Talk to an Expert See the Full Process

Accomplish More With Simple, Effective MS Teams Integrations

TeleCloud’s secure, flexible MS Teams platform integrations make it easy to enhance every customer interaction.

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