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Urgent Care Runs on Calls

Never Miss a Patient Call Again

Every missed call is a missed visit. TeleCloud helps urgent care centers answer more calls, reduce front-desk overload, and finally see what’s really happening in patient conversations.

Trusted by

Leading Urgent Care Brands

Why Calls Still Matter...

Urgent care centers compete on speed, convenience, and access. But long hold times, missed after-hours calls, and overloaded front desks quietly erode patient experience and revenue.

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Missed Call = Lost Patient

Unanswered phones result in missed opportunities and frustrated patients.

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No-Show Patients Hurt

Inconsistent communication leaves patients unprepared, leading to lost revenue and wasted time.

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Disconnected Systems

The phone system, AI receptionist, and EMR don’t communicate, leaving teams guessing what’s working.

Powered by TeleCloud. Built for Experity.

Designed for Modern Urgent Care Centers.

TeleCloud combines a healthcare-grade phone system with AI and conversation intelligence, giving urgent care teams control without sacrificing the human touch.

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Seamless High-Volume Call Management

Handle peak-hour surges without a hitch, no patient call goes unanswered, ensuring better care and patient retention.
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Professional Flexibility for Telehealth & Remote Teams

Doctors and staff can respond from anywhere, maintaining professionalism and accessibility for all patients, even outside the clinic.
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Enhanced Patient Tracking and Follow-Up

Built-in call management and reporting help your team monitor call interactions and follow up effectively, reducing no-shows and improving patient experience.
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Consistently Clear, Reliable Calls

With crystal-clear call quality and near-perfect uptime, your team can communicate confidently without disruptions, boosting patient satisfaction and team efficiency.
AI in front, humans in the middle, and insights in the back.

How It Works

With AI Receptionist, TeleCloud’s HIPAA-ready phone system, and Conversational AI Insights, urgent cares can automate routine calls, ensure no patient goes unheard, and gain insight into every patient touchpoint from first call to final chart note.

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What is UrgentPhone™?

Whether during outages, high call volumes, or after-hours care, patients always reach your team.

  • AI Call Handling → automate scheduling & FAQs

  • HIPAA Compliance → secure calls & texts

  • Surge Management → flu-season readiness

  • EMR Integration → smooth data flow

  • Failover & Reliability → patients always reach you

UrgentPhoneTM

Hear From Our Clients

“TeleCloud wasn’t just a phone vendor; they were a strategic partner. They knew urgent care, and that made all the difference." ”

- Muhammad Zaman AFC West Haven, CT

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TeleCloud Case Study AFC Urgent Care West Haven CT

"We have much better access to contacting our patients and web-based software. It's making life a lot easier for us and we couldn't be happier. Big thumbs up to these guys."

- Rob Pringle, Center Administrator AFC East Hanover, NJ

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Common Healthcare Questions

How quickly can we get UrgentPhone™ set up and running?

Can we keep our existing phone numbers and equipment?

What level of support does TeleCloud provide after installation?

How does billing work for UrgentPhone™? Are there any hidden fees?

Is it easy to add or remove users if our staff size changes?

How does UrgentPhone™ integrate with our existing systems and patient management software?

What’s involved in training our team to use the new system?

Can we customize call handling for different times of day or locations?

Let’s Talk About a Healthier Way to Communicate

Whether you're ready to upgrade or just exploring your options, we’re here to listen, guide, and help you find the right fit: for your practice, your team, and your patients.