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Enhance Patient Experience with

Communication Built For Urgent Care Centers

In urgent care, fast answers build trust. TeleCloud’s UrgentPhones™ ensures no patient feels unheard — prioritizing critical calls and creating a seamless experience from first ring to care.

Are Communication Issues Slowing Down Your Urgent Care Center?

In a high-demand field like urgent care, even minor disruptions in communication can lead to delays and dissatisfied patients. If your phone system isn’t reliable or adaptable, it could be affecting your patient care and your team’s efficiency.

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Missed Calls at Critical Moments

High call volumes result in missed opportunities and frustrated patients.

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No-Show Patients on the Rise

Inconsistent communication leaves patients unprepared, leading to missed appointments and wasted time.

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Frequent Downtime and Poor Call Quality

System interruptions and low-quality calls lead to delays and inefficiencies in patient care.

Intelligent Communication

Built for Urgent Care

Forget missed calls, improve response times, and eliminate tech hurdles. With UrgentPhone™, you gain a system that’s purpose-built for the fast pace of urgent care, aligning with your workflow and making patient connection a top priority.

Quality patient care is what matters most and TeleCloud helps you stay focused.

 
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Seamless High-Volume Call Management

Handle peak-hour surges without a hitch—no patient call goes unanswered, ensuring better care and patient retention.
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Professional Flexibility for Telehealth & Remote Teams

Doctors and staff can respond from anywhere, maintaining professionalism and accessibility for all patients, even outside the clinic.
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Enhanced Patient Tracking and Follow-Up

Built-in call management and reporting help your team monitor call interactions and follow up effectively, reducing no-shows and improving patient experience.
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Consistently Clear, Reliable Calls

With crystal-clear call quality and near-perfect uptime, your team can communicate confidently without disruptions, boosting patient satisfaction and team efficiency.

What is UrgentPhone™?

UrgentPhone™ is a communication solution custom-tailored for urgent care centers, ensuring you stay connected during any disruption. It instantly redirects calls to backup devices or locations, so patients can always reach your team, even during outages or emergencies.

With UrgentPhone™, your urgent care center maintains uninterrupted communication, delivering the reliability and responsiveness your patients depend on.

UrgentPhoneTM

Hear From Our Clients

“TeleCloud wasn’t just a phone vendor—they were a strategic partner. They knew urgent care, and that made all the difference." ”

- Muhammad Zaman AFC West Haven, CT

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TeleCloud Case Study AFC Urgent Care West Haven CT

"We have much better access to contacting our patients and web-based software. It's making life a lot easier for us and we couldn't be happier. Big thumbs up to these guys."

- Rob Pringle, Center Administrator AFC East Hanover, NJ

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How We Make It Easy to Get Started

Modernize your phone system with expert guidance at every step.

 

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Step 1: Let's Talk

20 Minute Call

We'll listen, learn about your business, and see if we're the right fit.
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Step 2: Discovery

60 Minute Call
We'll guide you through our process to uncover your goals, challenges, and timeline.
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Step 3: Alignment

30-60 Minute Call
We'll recommend and explain our solution that solves your problems and hits your outcomes.
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Step 4: Launch!

30 Minute Call
We'll prepare you and our team to work together!
Talk to an Expert See the Full Process

Common Healthcare Questions

How quickly can we get UrgentPhone™ set up and running?

Can we keep our existing phone numbers and equipment?

What level of support does TeleCloud provide after installation?

How does billing work for UrgentPhone™? Are there any hidden fees?

Is it easy to add or remove users if our staff size changes?

How does UrgentPhone™ integrate with our existing systems and patient management software?

What’s involved in training our team to use the new system?

Can we customize call handling for different times of day or locations?

Let’s Talk About a Healthier Way to Communicate

Whether you're ready to upgrade or just exploring your options, we’re here to listen, guide, and help you find the right fit—for your practice, your team, and your patients.