Your Patients Depend on You. Rely on Us for Your Cloud Phone System.
Healthcare organizations shouldn’t have to live with communications outages. Ensure your cloud phone system stays online with dependable technology from TeleCloud.
Get Superior Service From a Partner That Covers You From Head to Toe
White-Glove Installation and User Training Support
You and your clients come first. We’re local, and we’re here for you every step of the way – from the first sales meeting all the way through the installation and go-live.Real, Local Telecom Experts
Choosing TeleCloud means choosing 40 years of experience with evolving technologies. We are experts with cloud phone system design installations – and it shows.A Track Record of Doing Right by Our Partners
Whenever you partner with another company, you put your professional reputation on the line. With TeleCloud, your reputation (and clients) are safe.Save Yourself Time and Minimize Headaches
With TeleCloud as your trusted partner, you can hand us your technical service requests, saving you the precious time you need to focus on what really counts – your customers and your business.Find Answers to Your Most Important Healthcare Phone System Questions
Can TeleCloud provide webphone and mobile applications?
Yes. Employees can use the mobile app, and those with laptops or desktop computers with built-in speakers and microphones can leverage webphone capabilities as well.
Is there a management portal for my phone system?
Yes. You can toggle people online or offline to answer calls, monitor calls, look at productivity by employee, and receive daily data reports via the TeleCloud user portal.
What about a dedicated phone number for the front desk staff to facilitate parking lot check-ins?
Yes. A dedicated phone number allows patients to avoid crowded waiting rooms and to comply with safety measures and social distancing protocols for COVID-19 and beyond.
Does TeleCloud provide call analytics capability?
Yes, and it enables you to spend time on patient care – not on call management. Immediate access to data gives you actionable insights to prepare for the coming week.
What kinds of results can I expect, and how fast?
Every client is different, but case studies point to concrete savings up to 50% over traditional telecom expenses – in addition to benefits like enhanced productivity.
Our Clients Love Us
With the software and support from TeleCloud, we serviced just as many, if not more, calls during the pandemic; and the level of service our patients received was the same or better, even though our call center was now remote. With the help of Telecloud, we really didn’t miss a beat.
- Jason Jacobs, Marketing Manager at The Cardiovascular Care Group
How Do I Work With TeleCloud?
Explore our hands-on process for upgrading your voice solutions.