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The Intelligent Phone System for Modern Urgent Care

Never Miss a Patient Call Again

Every second counts in urgent care. UrgentPhones™ helps you answer every call, connect instantly, and gain insight into every patient touchpoint, all while reducing staff workload and improving patient experience.

UrgentPhoneTM Transparent
Trusted by

Leading Urgent Care Brands

Why UrgentPhones™?

Most urgent care centers face the same challenges when it comes to communication:

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Missed or mishandled calls

Patients hang up, and leadership has no visibility into when or why.

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Overloaded front desks

Staff juggle calls, check-ins, and insurance verifications, and burnout follows.

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Disconnected systems

The phone system, AI receptionist, and EMR don’t communicate, leaving teams guessing what’s working.

Powered by TeleCloud. Built for Experity.

Designed for Modern Urgent Care Centers.

UrgentPhones™ solves these problems by combining intelligent call routing, AI automation, and Experity integration into one healthcare-ready platform.

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Hyper-Personalized Patient Interactions

Every call is handled with empathy, context, and precision; powered by AI that knows your workflow.
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Increase Patient Bookings

Reduce missed opportunities and boost visit conversion with better visibility and routing.
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Relieve Staff Workload

Offload repetitive calls and free your team to focus on in-clinic care.
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Improve Staff Training & Patient Experience

Review real conversations and coach your front desk to perform at their best.
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Gain Insights Into Every Patient Touchpoint

See trends in patient sentiment, missed calls, and booking outcomes, all from your dashboard.
AI in front, humans in the middle, and insights in the back.

How It Works

With AI Receptionist, TeleCloud’s HIPAA-ready phone system, and Conversational AI Insights, urgent cares can automate routine calls, ensure no patient goes unheard, and gain insight into every patient touchpoint from first call to final chart note.

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Get Local Phone Numbers Today

Get FREE Phone & Fax Lines For Your Facility While Your Urgent Care Center Is Built!

TeleCloud sources local numbers for your facility and creates a list for you to choose from. Once this step is completed, we can activate your new number for use.

Easy Forwarding Of Calls & Faxes

Forward incoming calls to cell phones or fax lines to emails so you can be available even before you open.

Enjoy FREE Numbers Until You’re Up & Running

Getting started with TeleCloud is affordable... in fact, we don’t charge you at all until you’re up and running. 

Use These Numbers Anywhere!

Use your local numbers for:

  • Google Listings
  • Advertisements
  • Registration Processes
  • Social Media Promotions
  • Business Cards
  • & More!
And the best part? When you’re ready to open your doors for patient care, these numbers are still yours!

Fill Out The Form & Get Your Free Urgent Care Phone Number Today!

Yes, we make it that easy! Fill out the form and you’ll get your FREE local phone numbers to start using as needed, at no cost to you until you’re ready to go live!

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Get local numbers to use anywhere

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Get started at no initial cost

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Cross phone lines off your big list of to-dos!

How We Make It Easy to Get Started

Modernize your phone system with expert guidance at every step.

 

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Step 1: Let's Talk

20 Minute Call

We'll listen, learn about your business, and see if we're the right fit.
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Step 2: Discovery

60 Minute Call
We'll guide you through our process to uncover your goals, challenges, and timeline.
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Step 3: Alignment

30-60 Minute Call
We'll recommend and explain our solution that solves your problems and hits your outcomes.
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Step 4: Launch!

30 Minute Call
We'll prepare you and our team to work together!
See the Full Process

Hear From Our Clients

“TeleCloud wasn’t just a phone vendor—they were a strategic partner. They knew urgent care, and that made all the difference." ”

- Muhammad Zaman AFC West Haven, CT

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TeleCloud Case Study AFC Urgent Care West Haven CT

"We have much better access to contacting our patients and web-based software. It's making life a lot easier for us and we couldn't be happier. Big thumbs up to these guys."

- Rob Pringle, Center Administrator AFC East Hanover, NJ

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Frequently Asked Questions

Is UrgentPhones™ HIPAA-compliant?

Can we use our current AI Receptionist?

Does it work with Experity?

Do I need to switch phone providers?

Why Choose TeleCloud UrgentPhones™ 

If you’re looking for a phone system provider that knows your industry, look no further than TeleCloud and our UrgentPhone solution! As a chosen NERUCA vendor, we pride ourselves on helping businesses just like yours provide urgent care in your communities!

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