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Vertical Receives 2nd Customer Value Award for Retail from Frost & Sullivan

Vertical 2nd Place

Check out the link below to see the full press release! 

Vertical Communications has once again been recognized for its commitment to delivering exceptional value to the retail industry. For the second time, the company has received the prestigious Customer Value Award for Retail from Frost & Sullivan, solidifying its position as a leader in communication solutions for the retail sector.

What the Award Means

Frost & Sullivan, a global leader in market research and consulting, grants the Customer Value Award to companies that demonstrate excellence in addressing customer needs and delivering measurable results. Vertical Communications has been acknowledged for its innovative communication platforms tailored specifically to the retail industry, which enhance customer engagement, streamline operations, and increase efficiency.

Why Vertical Stands Out

Vertical's cloud-based communication solutions have proven to be game-changers for retailers by offering:

  • Seamless Customer Interaction: Helping retailers enhance the shopping experience with unified communication tools.
  • Increased Efficiency: Optimizing internal processes, enabling quick communication between store staff, management, and customer service teams.
  • Scalability: Solutions that grow alongside retail businesses, offering flexibility as needs evolve.

This award highlights Vertical’s dedication to providing real-world solutions that not only meet but exceed the needs of retailers in a competitive market.

Looking Forward

As Vertical continues to innovate, retailers can expect even more advanced tools and features designed to enhance customer interactions, streamline communications, and reduce costs. The second Customer Value Award from Frost & Sullivan is a testament to Vertical's ongoing commitment to delivering exceptional value and staying at the forefront of the retail communication landscape.

With Vertical’s award-winning solutions, retailers can confidently move forward, knowing their communication needs are in expert hands.

http://www.vertical.com/vertical/store/pdf/FS_Retail_Award_Final071615.pdf

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