Yes! Imagine you’ve been tasked with the wonderful pleasure of evaluating a new telecom or IT-related technology for your business. After investing hours in sales calls, product demos, quotes, and scopes, everything blurs together, and you’re left wondering if you’re making the right decision. Sound familiar?
If so, you’re not alone. The telecom and IT landscape in 2025 is brimming with options—many of which didn’t even exist 15 years ago. Deciding between them can feel overwhelming. That’s where TeleCloud can help.
Not only do we offer our own direct products and services, but we also help businesses evaluate and select other technology suppliers when appropriate. Let’s break down how our Technology Advisory Service works and why it could be the key to simplifying your next big decision.
Does TeleCloud Partner with Other Technology Suppliers?
The short answer? Yes.
We partner with Technology Service Distributors (TSDs) to give you painless access to many of the industry’s top suppliers. Companies like Dialpad, RingCentral, Zoom, Vonage, Weave, and others are part of our extended network, allowing us to recommend solutions that meet your specific needs—even if they’re not our own.
What This Means for You
Our partnerships make us vendor-agnostic, which means we focus on what’s best for your business—not on selling you a specific product. By leveraging our relationships with TSDs, we:
- Provide transparent recommendations.
- Access competitive pricing and save you time.
- Help you make an informed decision with less risk.
How Does TeleCloud’s Technology Advisory Service Work?
Think of TeleCloud as your local technology advisor—a trusted partner who knows your business needs and how to navigate the massive telecom/VoIP/UCaaS industry. Here’s how the process works:
1. We Assess Your Needs
We start by understanding your challenges, goals, and preferences. Whether you’re seeking a solution for hybrid workforces, multi-location management, or specialized integrations, we tailor our recommendations to your unique requirements.
2. We Source Suppliers
Using our experience, we tap into a network of top providers to identify the most suitable options for your business. Typically it is reasonable to evaluate 2-3 suppliers once there is a general understanding of your goals.
3. We Consolidate Your Options
Rather than juggling multiple demos and offers, we provide a side-by-side comparison of your options, including:
- Determine which supplier is ideal for you.
- Features and integration requirements.
- Pricing and term options (may include promos).
- Onboarding best practices.
- Ongoing support.
4. If You Decide to Move Forward…
We will work with you and the supplier to ensure the project goes smoothly.
How Long Does The Selection Process Take?
Depending on your business needs and size, the selection process typically takes 3-8 weeks, including evaluations, supplier demos, and contract finalizations.
What is the Cost to Include TeleCloud?
Will you pay TeleCloud directly in addition to the supplier? It depends….sometimes yes, sometimes no.
In full transparency, we earn a commission (10-20% of your monthly invoice) paid to us by the technology supplier. At times, we also receive one-time commissions based on your monthly recurring expense and contract length. These commissions are paid by the supplier, NOT you. The suppliers pay this because we make the sales, onboarding, and support process easier for the larger suppliers.
On-Site Network Installation Services and Dedicated Project Management
If you require TeleCloud for on-site installation services, network design, or dedicated project support, yes we are going to charge for this service. Most National Suppliers do NOT offer onsite services. This would be quoted directly to you from TeleCloud. You can elect to hire us for our dedicated project management support (in addition to the supplier) to provide a more supportive and thorough onboarding experience. In our experience, some suppliers are simply not great at onboarding smaller clients and may feel frustrated without representation.
On-Going Support Services
If you prefer to work directly with TeleCloud support (after installation), we will interface with the supplier on your behalf.
The monthly cost for a support plan will be a minimum of $250/month depending on your company's size and complexity.
We would make exceptions to this fee above if you are a larger business, typically billing above ~$5,000/month, and the supplier’s commission to us covers the overhead and effort required.
Why Choose TeleCloud as Your Technology Advisor?
With so many suppliers out there, why not go straight to them directly? Here’s why partnering with TeleCloud is beneficial:
1. Trusted Expertise
We’ve spent decades in the telecom industry and understand the pitfalls businesses face when choosing providers. Our experience helps you avoid costly mistakes.
2. Local Area Network Specialist
National suppliers often struggle with understanding your local network (your physical office requirements). As your local partner, we provide hands-on support tailored to your needs. Including the dirty work like cabling, switches, paging, etc.
3. Vendor-Agnostic Approach
Unlike a direct sales rep, we’re not tied to one solution. This means you get broader advice that prioritizes your business goals.
4. Transparency
We disclose how we’re compensated, so you know our recommendations are driven by your needs—not filling our pockets.
5. Industry-Specific Solutions
Through our partnerships, we can bring industry-specific solutions to your business that have product integrations unique to your needs.
What Suppliers Does TeleCloud Work With?
We work with a range of leading suppliers to ensure you have access to the best options available. Some of our trusted partners include:
- Voice, UCaaS, and CCaaS Providers: Dialpad, RingCentral, Vonage, 8x8, Zoom, and Weave among others.
- Internet and Wireless Solutions: Verizon, Altice, and Comcast among many others.
Whether you need a comprehensive communication platform or a reliable internet solution, we’ve got you covered.
Simplify Your Technology Selection with TeleCloud
Choosing the right telecom or IT supplier can feel like navigating a maze of options, each with its own promises, pricing structures, and capabilities. But with TeleCloud by your side, you don’t have to go it alone.
We provide the expertise, transparency, and personalized support needed to simplify this complex process. If you’re an SMB looking for tailored recommendations and scalable solutions, we’ve got the relationships, insights, and experience to help you succeed.
Ready to talk? Contact TeleCloud today for a free consultation and take the first step toward simplifying your technology selection process.
